Your personal information is fully secure at d999. On this page, you'll find out exactly what data is collected, why it's collected, and how it's kept safe. We believe transparency is the foundation of trust in data protection.
How d999 Protects Your Data — At a Glance
All data transmitted to d999 is protected with bank-grade 256-bit SSL encryption. No third party can access your information while it is in transit.
Your personal information is stored in encrypted form on secured servers. Payment card details and mobile banking PINs are never stored on d999's servers.
D999 never sells your personal information to third parties. No personally identifiable information is shared with advertisers either.
You can request to view, correct, or delete your personal data at any time. d999 processes all such requests within 30 days.
D999 only collects information that is genuinely necessary to provide its services. No unnecessary personal data is requested.
D999's security infrastructure is regularly audited by independent third-party experts. Any vulnerabilities identified are addressed as quickly as possible.
D999 collects certain specific information in order to deliver its services smoothly. A full breakdown of the data collected is provided below.
| Data Type | Reason for Collection | Mandatory? |
|---|---|---|
| Full Name | Account Identity & KYC Verification | Yes |
| Mobile Number | Login, OTP Verification & Communications | Yes |
| Email Address | Security Alerts & Notifications | Optional |
| Date of Birth | Age Verification (18+) | Yes |
| National ID Card | KYC Verification — Required for Large Withdrawals | When Necessary |
| Address | KYC Verification & Legal Requirements | When Necessary |
D999 keeps a full record of every deposit and withdrawal, including the transaction amount, time, payment method, and reference number. Payment gateway details — such as bKash account numbers — are stored securely within the respective payment provider's system, not on d999's servers.
Your betting history, preferred sports, stake amounts, and results are recorded. This data is used for responsible gaming monitoring, bonus calculations, and improving your overall betting experience.
D999 will never ask for your bKash PIN, mobile banking password, or full bank account number. If anyone claims to be asking for this information on d999's behalf, contact d999 support immediately.
D999 uses the information it collects for specific, legitimate purposes. Each purpose is clearly explained below.
D999 never shares your personal information with third parties for advertising purposes. Tracking you outside the platform to serve you ads goes against d999's policy.
D999 upholds the highest industry standards in data protection. Our security infrastructure operates across the following layers.
D999 staff can only access data that is directly relevant to their role. All data access is logged, and any unusual activity triggers an immediate alert.
In the event of a security breach, d999 will notify affected members within the legally required timeframe and communicate the steps being taken to resolve the issue. Any lapse in data protection is fundamentally at odds with d999's values.
Use a strong password for your d999 account and never share it with anyone. If you receive a suspicious login notification, change your password immediately and contact support.
The d999 website and app use cookies and similar technologies. These enhance your browsing experience and help the platform function correctly.
You can manage cookies through your browser settings, but disabling essential cookies will prevent you from logging in or placing bets on d999 normally. d999's mobile app uses local storage instead of cookies, which is equally secure.
As a d999 member, you have certain rights over your personal data. d999 respects these rights and acts on them appropriately upon request.
You can request a full summary of the information d999 holds about you. d999 will provide a detailed report within 30 days of your request.
To correct inaccurate or outdated information, submit a request through your profile settings or contact support.
After an account is closed, you may request deletion of your personal data within a specified period. However, certain information must be retained for a defined duration due to legal obligations.
You can object to marketing communications or specific uses of your data. Marketing notifications can be turned off at any time from your account settings.
You can request a copy of your data in a machine-readable format (such as CSV). This request can be submitted through our support team.
To exercise any of these rights, email support@d999.express or reach out via live chat. d999 typically processes all requests within 30 days.
D999 does not retain data any longer than necessary. The retention periods for each category of information are listed below.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information (Active) | For the lifetime of the account | To Provide Our Services |
| Transaction Records | 5 years | Legal & Audit Requirements |
| Betting History | 3 years | Dispute Resolution & Analytics |
| KYC Documents | 5 years | International Gaming Regulations |
| Support Chat Logs | 2 Years | Service Quality Improvement |
| Marketing Preferences | Until settings are changed | To Honor Your Preferences |
After an account is closed, d999 does not retain any data beyond the legally required retention period. Once that period ends, data is securely deleted or anonymized.
If you have any questions or concerns about the Privacy Policy or how your data is protected, please get in touch with d999.
If you have any concerns about d999's Privacy Policy, please reach out to us directly. We take every complaint seriously and work to resolve it promptly.
This privacy policy was last updated in January 2026. Members will be notified of any significant future changes via email or in-app notification.
For privacy-related inquiries, contact us at support@d999.express.
RegisterConcerns about personal data security on online platforms in Bangladesh have been growing — and understandably so. Phone numbers, names, and even transaction details leaking through various channels is no longer uncommon. d999 takes this reality seriously, which is why data protection is treated not just as a legal obligation, but as an ethical responsibility.
D999's security infrastructure is built around the real-world context of users in Bangladesh. Most people here access the internet on mobile phones and transact via bKash or Nagad. Mobile numbers are especially sensitive — they're used for payments, OTPs, and identity verification. d999 never shares your mobile number with third parties, and special security measures are in place to ensure it is never exposed.
For many users, KYC at d999 can feel a little uncomfortable — sharing a photo of your national ID always carries a sense of risk. But d999 only requests KYC when it's genuinely necessary, typically for large withdrawals or when unusual account activity is detected. All KYC documents collected are stored in encrypted form on secure servers for five years and can only be accessed by authorized personnel.
Transaction history is arguably the most sensitive data on any betting platform. Details about how much someone has won or lost can cause serious social and financial harm if exposed. At d999, each member's transaction data is kept strictly isolated — even d999 staff cannot access a member's betting history for personal reasons.
There is a lot of confusion around cookies. d999's cookies are primarily used for session management and security. Sharing cookie data with advertisers is against d999's policy. If you see d999 ads on other sites after browsing d999, that is not standard retargeting — d999 does not engage in cross-site tracking of this kind.
Awareness of data rights is growing, and d999 welcomes that. If you want to know what information d999 holds about you, simply send an email — you'll receive a full breakdown within 30 days. If anything is incorrect, there's a process to get it corrected. This level of transparency is a big part of why d999 has earned the trust of bettors across Bangladesh.
To view, correct, or delete your data, contact: support@d999.express
Frequently Asked Questions About the d999 Gaming Experience